Frequently Asked Questions
Water Quality
What is our water hardness?
What do I do if I am experiencing low pressure?
Why is my water discolored?
What chemicals does our utility district add to the water?
My water tastes, looks, and smells funny. Is it safe to drink?
Why does debris come out of the faucet when running hot water?
Does GWSD have PFAS in our drinking water?
Billing, Rates & Services
How could I have used this much water?
We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.
I'm not using water. Why do I still get a bill?