Make one-time payment as guest online
Web pay lets you securely make an online water bill payment at any time with an electronic check (ACH)*, ATM/debit card and credit card†. All you need is your GWSD 7-digit account number without the decimal and your house number.
This method will not save your information for future payments.
* For EFT/ACH (e-check) payments there will be a $2.25 fee applied.
† A 3% service fee based on the dollar amount will apply to all credit card transactions.
Other Ways To Pay:
- Sign up for Auto pay (using a bank account), (No service fees).
- Consider using your financial institution's bill payment option. Typically, there are no direct fees associated with this method (please confirm with your bank).
- Pay using a traditional check (not recommended for security reasons). If paying by check, please consider dropping it off in person - 2310 Bitterroot Lane (in Genesee).
Sign up/in to manage your account
Genesee Water & Sanitation District uses InvoiceCloud® as a secure, easy-to-use account management tool available to you 24/7.
You can use this self-serve option to:
- Pay monthly water bills.
- Review water use.
- Manage your contact information.
- Sign up for autopay, paperless billing or text reminders and pay-by-text.
You will need your GWSD account number and house number to create your account.
Things to Know
- A 3% service fee based on the dollar amount will apply to all credit card transactions.
- For EFT/ACH (e-check) payments there will be a $2.25 fee applied.
Sign Up Sign In To Existing Account
Customer Care
Call:
303-278-9780
(8 a.m. to 4:30 p.m., Monday–Friday)
Online:
Customer Care Contact Form
Email:
info@geneseeewater.com
You may also make a payment by phone or check your account balance 24/7 with our automated phone service. Call (844) 904-0524.
A common concern is around billing. At the Genesee Water & Sanitation District, we continuously work to balance the need for reliable and top-notch water and sanitation service with reasonable rates. First and foremost, if you ever have any questions, call us Monday to Friday, from 8 a.m. to 4:30 p.m., at 303-278-9780 or email info@geneseewater.com.
Sign up for auto pay. Auto pay using your bank account is free to our customers. Auto pay set up with a credit card will be subject to a 3% service fee.
With auto pay:
- Have your payment automatically deducted using a credit or debit card (3% fee will be added), or from your checking, savings, or money market account (no service fees).
- Always make your payment on time.
- Choose to receive a monthly bill by mail or get an online bill with paperless billing.
Things to Know
- GWSD absorbs the fee for this option if choosing auto pay using your checking/savings/money market account.
Sign up for e-bill, a paperless billing option, through your GWSD account.
With e-bill:
- It’s convenient. Pay online and save payment information.
- Go green. Reduce clutter, save stamps and help the environment.
- It’s secure. InvoiceCloud® is a secure, easy-to-use account management tool available to you 24/7.
Sign up for pay-by-text through your online account.
Once you’ve created your account, look for Pay By Text. Follow the prompts for setup.
With pay-by-text:
- Receive a bill reminder five days before your bill is due.
- Store your payment information for future use.
- Pay your bill with a quick text reply.
- Continue to receive your paper bill or e-bill.
Things to know:
- A 3% service fee based on the dollar amount will apply to all credit card transactions.
- For EFT/ACH (e-check) payments there will be a $2.25 fee applied.
You cay make a payment by phone or check your account balance 24/7 with our automated phone service. There is a $0.95 fee for this service.
- Call (844) 904-0524.
Things to Know
- A 3% service fee based on the dollar amount will apply to all credit card transactions.
- For EFT/ACH (e-check) payments there will be a $2.25 fee will be applied.
- For IVR Phone Payments there will be a $0.95 fee applied.